PRODUCT DETAILS
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Under normal circumstances, we will send the package within 24 - 48 hours after you make the payment and update the tracking number for you. If you have any questions, please contact the customer service staff, and we will answer your questions as soon as possible.
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4.5-5cm extra white border is for the frame of every panel. The size measuring is done by hand so there may be a 1 cm error.
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To keep down the shipping cost and avoid damaging the frame on shipping, there will be no mat, no inside frame, no outside frame, only canvas rolled into a tube.
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Due to different lighting effects between computer monitors, cell phone,the color of objects will be a little different from show pictures in our store.
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This excellent quality canvas print is without inside and outside frame to keep down the shipping cost, but this size is usual photo frame size and you can get ready frame easily.
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The painting is not handmade, it is printed by machines
SHIPPING & DELIVERY
Shipping & Delivery
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 7-10 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
*This doesn’t include our 2-5 day processing time.
COVID19 UPDATE: We are doing all we can to ensure that your orders get to you as fast as we can, but we know that you, our lovely customers, will understand if there is a bit of a delay whilst we adjust to new ways of working. Also carrier lines are with reduced number of flights so delivery time can be longer than usual.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURN & REFUND POLICY
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@posterdrip.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@posterdrip.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
$24.95
Rocky Balboa - That Ain't You$39.95